![]() ![]() I have left reviews on this company’s facebook page and will be finding ANYWHERE else to do so as well. If anyone that is reading this and know what legal steps I can take against this company for putting my babies through this unfair practice please reach out to me. I was told my options were to have my electric company AGAIN for the 3rd time send in the same paperwork that has been denied by Gpower or pay the previous tenants bill which the last time they told me was about $1,500. This company and everyone else I am dealing with know this and in the midst of this global pandemic, no one seems to care to make this right! I have been told by Gpower that one option to get the hold removed would be for me to pay the previous tenants bill! I also reported that to the PUC and I hope something is done because that is unethical! My children have just spent the night in a really cold house with NO POWER and after speaking with Gpower’s customer service yesterday, they obviously couldn’t care less. ![]() ![]() Last time this happened I lost all my breast milk and food in my fridge and freezer. I have a now 7 month old baby a 2 year old and a 11 year old as well as a 16 year old which the older ones are homeschooled. Fast forward to yesterday now when its one of the coldest days so far in south Texas, GPOWER sends in an order to cut the power off here in which thats when i learned from AEP that they still have a hold on my meter and ordered the power to be turned off. My power has been turned off before for 7 days starting labor day weekend in which after I made complaints to the Public Utility Commission of Texas and Ercot, the 8th day I woke up to my power on with the impression these companies finally helped me resolve this and my electric company gexa had finally got control of my meter to get my power on in my name. Unfortunately after following all the proper steps I learned this company, Gpower has a hold on my meter due to the previous tenants not paying their bill. I moved into my new residence in July and have since been trying to get power on in my name with my electric company of choice. ![]()
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